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Tip: If you want to pay a bill that is not in this list, you need to add the bill. Click Add a Bill to go to the Quick Add a Company or Person to Pay page.
If you receive bills electronically through Business Bill Pay, an electronic bill icon appears next to the biller name.
This icon... | Appears when... |
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You have an electronic bill that is due. |
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One of the following conditions is true:
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For more information, see Pay an Electronic Bill.
Note: If you've added a bill that you can receive electronically from the biller, the following icon appears: . Click the icon to go to the Add an Electronic Version of My Bill page.
If you've set up a bill to be paid automatically, the automatic payment icon appears next to the biller name. You can select the icon to change the options for the automatic payment. For more information, see Changing an Automatic Payment.
Payments made by Level 3 User must be approved before they are processed. Payments made by the Level 1 User or any Level 2 Users don't require approval. However, Level 2 Users can only approve payments for accounts that they have access to use. For more information, see Approving Payments.
You can attach as many as 10 invoices to a single payment. Adding invoices allows you to track additional information for the payments, including any discounts that may apply. After you add the invoices, Business Bill Pay displays the total invoice amount as the payment amount. You can enter a different payment amount if necessary.
Note: Because invoices cannot be attached to electronic payments, we send the payment by check, including all of the invoice information, in the U.S. mail.
You can set up reminders to help you keep track of the bills that are due. After you set up reminders, you see the reminder listed below the bill in the Pay Bills section. Check the reminder to ensure you're making the payments on time. When a bill is past due, the Past Due status appears. The past due status is based on the reminder options you selected and the processing time required to make this payment. Past due reminders typically disappear 5 days after the bill's due date.
You can create groups to organize your billers to make them easier to find. For example, you can create a Utilities group to organize your electric, gas, and phone billers or a Consultants group to organize billers who provide consultation services. You can create up to 60 groups. For more information, see Adding a Group.
Groups are always sorted in alphabetical order. At first, all of your billers are listed in the Unassigned group. After you create a group, you can move billers to the new group. You can sort the billers within a group in ascending or descending order by clicking the arrow icon in the group's Biller Name column.
By default, all groups appear in the Payment Center. If you no longer need to see a group in the Payment Center but you don't want to delete it, you can hide the group. For example, a group might contain a list of billers that no longer need to be paid, but you want to keep the billers grouped together in case you need to review the payments.
You can also collapse a group to hide the list of billers and only display the group's name. You can expand the group if you need to view the list of billers.
A preferred account is the account from which you pay most of the bills. When you designate an account as a preferred account, it appears first in the Pay From list by default. The preferred account applies to all users in the business. If you don't have a preferred account or you are not eligible to use the preferred account, you can choose the account to use when you pay bills.
Note: If you change the preferred account, the account you select becomes the preferred account for all users in the business. An unapproved account must be approved before it appears in the Pay From list.
To change the preferred account, select another account in the Pay From list. When you choose a different account, the Make Preferred Account check box appears so that you can select it for the new account.
Note: You must make a payment to designate a preferred account. If you select the Make Preferred Account check box but don't make a payment, the previous account selection continues to appear as your preference.
You can use the payment calendar to determine the pay date you can select to pay the bill. The calendar shows:
When you enter an amount, Business Bill Pay automatically displays the earliest date you can select for the biller to receive the payment in the Pay Date box. You can either accept this date, or change it to a later one.
Note: If you add invoices to the payment, this date may change because the means of delivery may change. Invoices cannot be attached to electronic payments.
You can pay one or more of the bills listed in the Pay Bills section.
You can attach as many as 10 invoices to a single payment.
Note: Because invoices cannot be attached to electronic payments, we send the payment by check, including all of the invoice information, in the U.S. mail.
Tip: To change an invoice after you make the payment, go to the Pending Payments section of the Payment Center, find the payment, and click Change. On the Change Payment page, click Manage Invoices.
Tip: To delete an invoice after you make the payment, go to the Pending Payments section of the Payment Center, find the payment, and click Change. On the Change Payment page, click Manage Invoices.