Add a Bill

What Can I Do? Add a company Add a person to pay

To pay bills online, simply add the companies and people you want to pay. You can pay anyone in the United States that you would normally pay by check or automatic debit.

Even if you don't receive bills from the company or person you want to pay, you can still add the information we use to make payments.

After you add the company or person to pay, the information appears in the Pay Bills section of the Payment Center. The company or person remains in the list of bills until you delete the biller. When you pay bills, you simply find the bill you want to pay and enter the amount and date for the payment.

Tip: If you have a recent bill or invoice from the biller, have it on hand when you add the bill. Use it to find the account number, the biller's phone number, and other information you may need.

Note: Remember to keep the biller information updated. If the name, address, phone number, or account number changes, go to Manage Bills and make the appropriate updates to ensure that the bill information is accurate.

To go to Add a Bill:

• Click Add a Bill on any page.
  The Quick Add a Company or Person to Pay page opens.

Adding a Company

To add a company to your list of bills, you can enter:

• The company's name, and we search our records to find the rest of the information we need to make payments.
• All the information we need to make payments: the company's name, address, phone number, and your account number.

If you have an account number, please be sure to enter it. Your account number is the most reliable means to ensure that the company can credit your payments properly. If you don't have an account with the company you want to pay, you can still add the information that we use to make payments. The biller receives a payment with the business name and address information.

If your account information is not correct, it may cause the payment to be credited to your account late or not at all. This can result in late fees, finance charges, or service disconnections. The Service Guarantee only applies to payments if all the biller information provided is accurate.

When you add a company, you may be able to add an electronic version of the bill, which is also called an e-bill. An electronic bill typically contains the same information as the printed bill that is mailed to you, but you receive electronic bills through Carolina Trust Business Bill Pay. Some billers can also send you an electronic bill through email.

To search for the company's address and phone number:

1. Click Company, and then click Continue.
2. In Biller Name, type the name of the company you want to add to your list of bills.
3. Click Search.
   What happens next depends on the results of your search:
   
   • If we find a match for the name you entered, the Add Information for a Company page opens.
   • If we find more than one match for the name you entered, the Select a Company page opens. Select the company you want to add and click Continue.
   • If we don't find a company that matches the name you entered, the Add Additional Information page opens. Enter the address and phone number for the company you want to pay.
4. In Nickname, type a name that helps you readily identify the biller or the purpose of the bill.
5. In Account Number, type the account number exactly as it appears on your bill and retype it in Confirm Account Number .
6. If necessary, type the ZIP Code for the billing address in Biller ZIP Code.
7. Click Add Bill.
   The Company Added page opens. The following table describes the options that may appear on this page.

Click...	To go to the...
Add Another Bill	Quick Add a Company or Person to Pay page.
Finished	Payment Center.
Sign up for an electronic version of your bill (e-bill)	Add an Electronic Version of My Bill page.

To enter all of the company's information:

1. Click Company, and then click Continue.
2. Click enter all the information for the bill.
   The Add a Company With an Account Number page opens.
3. In Biller Name, type the name of the company you want to pay.
4. In Nickname, type a name that helps you readily identify the biller or the purpose of the bill.
5. In Account Number, type the account number exactly as it appears on your bill, and retype it in Confirm Account Number.
6. In Biller Address 1, type the first line of the address where you send the payments for the bill.
   This may appear as the billing or remittance address on your statement.
7. To direct the payment to a specific person or department, type the information in Biller Address 2.
   Be sure to precede the information with either ATTN or C/O.
8. In Biller City/State, type the city name and select the state for the billing address.
9. In Biller ZIP Code, type the ZIP Code for the billing address.
10. In Biller Phone Number, type the phone number to contact regarding billing questions.
11. Click Add Bill.
    The Company Added page opens. The following table describes the options that may appear on this page.

Click...	To go to the...
Add Another Bill	Quick Add a Company or Person to Pay page.
Finished	Payment Center.
Sign up for an electronic version of your bill (e-bill)	Add an Electronic Version of My Bill page.

Adding a Person to Pay

To add a person to your list of bills, you can enter all the information we need to make payments: the person's name, address, and phone number.

To enter all of the person's information:

1. Click Person, and then click Continue.
   The Add a Person to Pay page opens.
2. In First and Last Name, type the name of the person you want to pay.
3. In Nickname, type a name that helps you readily identify the person or the purpose of the bill.
4. In Address 1, type the first line of the person's address.
5. To direct the payment to a specific person or department, type the information in Address 2.
   Be sure to precede the information with either ATTN or C/O.
6. In City/State, type the city name and select the state for the billing address.
7. In ZIP Code, type the ZIP Code for the billing address.
8. In Phone Number, type the phone number for the person you want to pay.
   
9. Click Add Bill.
   The Person Added page opens. The following table describes the options on this page.

Click...	To go to the...
Add Another Bill	Quick Add a Company or Person to Pay page.
Finished	Payment Center.